From Human Decision Making to DMSS Architecture

Jean-Charles Pomerol (1) , Frédéric Adam

1 SYSDEF - Systèmes d'aide à la décision et à la formation

In this chapter we begin by featuring the main characteristics of the human decision process. Then, from these traits, we separate the decision process between diagnosis and look-ahead. We explain why DMSSs are mainly look-ahead machines. We claim that look-ahead is generally performed via heuristic search and “what-if analysis” at different cognitive levels. This leads to a functional definition of DMSSs and to different architectures adapted to heuristic search and moreover, paves the way for an analysis of the decision support tools.

Domaines: Informatique [cs]

Jean-Charles Pomerol, Frédéric Adam. From Human Decision Making to DMSS Architecture. Decision Making Support Systems: Achievements and Challenges for the New Decade, IDEA Group, pp.40-70, 2003, ⟨10.4018/978-1-59140-045-5.ch004⟩. ⟨hal-01561974⟩